Online casinos have been a wonderful source of entertainment for the gaming enthusiast. Now youContinue reading
Online casinos have been a wonderful source of entertainment for the gaming enthusiast. Now you get to play all your favorite casino games in the comfort of your own home. But as with any live casino, a person is bound to run into some issue or other.
In New Jersey, the state may be more lenient with gambling laws than most other states, but it has really strict governing bodies to enforce fair play for all. If the online casino is a New Jersey casino the player has a few courses of action they can take to ensure their conflict is resolved satisfactorily.
Steps to take to get your dispute resolved promptly and satisfactorily
New Jersey has strict rules that are governed by a regulatory body to ensure that sites based in the state practice fair play policies.
The first step – Contact the casino’s online support
The first step to take when you come up against an issue with a New Jersey-based online casino is to contact their help or support desk. Because these casinos are regulated and want to keep their licenses, they tend to have highly trained support staff to help deal with most problems.
Most support at online casinos gives the players the options to have a live chat, email or fill in a contact form with your problem details.
The Second step – Send a formal complaint to the complaints department of the site
If the support staff are unable to help, have been a bit obnoxious or you feel just had no clue, then it is time to write a formal complaint to the site’s complaint department. On most online casinos you can find all the contact information under their Contact section.
Different casinos have different ways to log a formal complaint, but most will have all the necessary information on how to either under a complaints section or their policies and procedures statements.
The Third step – Contacting the New Jersey Division of Gaming Enforcement (DGE)
If a player feels that they have got absolutely nowhere with the support or complaints department then they can log a formal complaint against the casino with the DGE. All New Jersey-based online casino sites should be regulated by the DGE.
Before you start playing at the casino the onus is on the player to check the regulating bodies of the establishment.
Make sure to include all the correspondence with the casino and any/all screenshots you may have. You will first need to have a letter from the permit holder of the licensed casino you have the dispute with.
Then you will need to download a form from the DGE Website to fill in. The site lists all the necessary steps to follow.
When dealing with a dispute with an online casino make sure you keep snapshots of all online chats, emails and any screenshots that can back up your claim.
There has been quite a bit of news about gambling laws in the United States over the past few years. With the advent of Online Casinos it was only a matter of time before countries all over the world had to review their policies.
Especially as the online gaming industry pulls in billions of dollars in revenue each year.
A quick guide to New Jerseys online gambling laws
New Jersey is one of the very few states that has always been a bit more lenient with their gambling laws. It is, in fact, the site of the first ever casino resorts in the well-known Atlantic City.
New Jersey was the second state in America to legalize gambling
As a means to generate a revenue fund for the disabled and aged, New Jersey authorized the opening of brick and mortar casinos.
Gambling was legalized in New Jersey in 1976 with Atlantic City opening the first casino in the State. Soon after it opened its doors another 16 casinos were opened, most of them being in Atlantic City as well.
Casino based racism
A case some years back involving one of Donald Trump’s casinos set an example to others when it was fined $200 000 for allegedly keeping its black staff away from one of its patrons.
Not wanting to lose high roller Robert LiButti’s business, Trump Plaza kept its black staff off the floor and out of view while LiButti was in the casino.
LiButti was known for his public beratement of both women and blacks. He did not mince his words and did not care how foul his language was. Court documents revealed his lewd obscene references made to women and the horrific racist slurs he loved to throw about.
LiButti was known to have been connected to John Gotti a well-known Mob boss and as such was banned from many casinos in New Jersey. Trump denied ever knowing LiButti and did not know what he looked like.
This was refuted by LiButti’s daughter who exclaimed that Trump had lied about his relationship with her father.
Trump has had a long history of going up against the Native American tribal casinos. Some of the current casino laws could actually be assumed as quite racist, based on the fact that there are not many casinos owned by Native Americans outside of tribal lands.
There are a few that are managed and or operated by various Native American Casino Groups but not owned.
There are many instances where organized crime has a direct link to illegal gambling. Even some legal casinos have alleged links to organized crime syndicates. Because most of these syndicates tend to be run by minority groups it brings about racial tension.
Gambling is also one of the most profitable industries around, as well as being highly addictive.
Just like street drugs where there is high profit to be made it is going to bring in the gangs, mobs and greedy elements. As such, the government increases regulations on the industry to try and gain more control to flush out crime.
But, as Native American casinos are sovereign nations they are restricted in their governance.
As the US government can regulate gambling on tribal land there is not much they can do about organized crime. In order to get some sort of order in these casinos, the FBI and NIGC teamed up to form a Workgroup whose main purpose is to combat the crime and corruption in these casinos.